Polices

Please take the time to thoroughly review the crucial information regarding our licensing terms of use and other policies provided on this page.

Last updated August 15, 2023

Refund & Replacement
Privacy Policy
Shipping Information
Payment Method
Terms of Service
Cancellation & Modification

Shipping Methods

We use Standard Shipping  option for most orders. Item will be delivered within 4-7 business days (for US domestic) and 5-10 business days (for international) after production is completed.
Specific details can be found below, section Delivered Time Frame

We also have 2 options for Expedited Shipping:

  • Express Shipping: The item will be delivered within 3-5 business days after production is completed. This item cannot be shipped to a Po Box.
  • 2-DAY Shipping: The item will be delivered within 2 business days after production is completed. This item cannot be shipped to a Po Box.

Expedited Shipping is now available for Mug and Apparel (T-shirt, Hoodie,...) orders within US domestic.

Delivered time frame

*Apply for Standard Shipping option

Product

Address

Delivered Time

US / International

97% of orders will be delivered within 5-7 days after despatch

US / International

98% of orders will be delivered within 5-7 days after despatch

US / International

98% of orders will be delivered within 5-7 days after despatch

US / International

95% of orders will be delivered within 5-7 days after despatch

US / International

97% of orders will be delivered within 5-7 days after despatch

US / International

99% of orders will be delivered within 5-7 days after despatch

US / International

98% of orders will be delivered within 5-7 days after despatch

US / International

95% of orders will be delivered within 5-7 days after despatch

US / International

97% of orders will be delivered within 5-7 days after despatch

US / International

97% of orders will be delivered within 5-7 days after despatch

US / International

95% of orders will be delivered within 5-7 days after despatch

US / International

98% of orders will be delivered within 5-7 days after despatch

US / International

99% of orders will be delivered within 5-7 days after despatch

Please note:


  1. More than 97% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
  2. Send your request to the Modify or Cancel Order Center if you'd like express shipping.
  3. For modification orders, the production time is expanded 1-2 days.
  4. For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
  5. A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.
  6. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
  7. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

Most packages (97%) arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:


  • Incorrect address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at support@wanderprints.com and we’ll make it right!


Customs policies vary widely, and some countries don't charge import fees for shipments but some others will. Tax is not included in the price on our website, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.

Shipping Fee

*Apply for Standard Shipping option, Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will follow the table below:

Location

Shipping Cost

$6.25

$12.25

Carrier Contact Information

Shipping carrier: USPS, DHL, EMS, Local Post...

Postal service DHL FedEx Ups

Orders are processed when the payment is accepted.

Important: The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us to get accurate information about your shipment.

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